Two shops turned us down flat once they heard how old the 648PRO is — one of them would not even send a technician to look at it. This company came out, put a meter on it, and had the answer within the hour: the defrost termination thermostat had quit, so the coil never cleared and the freezer side kept climbing. It has sat rock steady since.
Service Area
Premium Appliance Repair for Franktown Homes
From the acreage lots at the crossroads to the custom homes stretching east toward Castlewood Canyon, we keep Franktown kitchens running — built-in refrigeration, pro-style ranges, wall ovens, wine storage, freezers and dishwashers, repaired with factory-specified parts.
Diagnostic fee $89 Credited toward the repair
Service visits Service visits daily, 8:00 AM – 6:00 PM
Service area Castle Rock & Douglas County, CO Roughly a 25-mile radius
Appliance Repair Built for Franktown's Acreage Homes
Franktown isn't a subdivision — it's the crossroads community where Douglas County opens up into acreage, custom builds and horse properties, running east toward Castlewood Canyon. The kitchens out here tend to match the land: generous, custom, built around professional cooking suites and built-in refrigeration rather than whatever came with a tract house.
That rural setting is exactly why a lot of repair outfits quietly deprioritize this corner of the county — a service call out to Franktown is a real drive for a shop based in the metro. We're not one of them. Castle Rock Appliance Service has worked these roads since 2014, we're based close by, and reaching a Franktown address is a normal part of our week, not a special trip we tack a fee onto. We're independent, not affiliated with or authorized by Sub-Zero, Wolf, Viking or any manufacturer, and every repair uses OEM-quality, factory-specified parts.
What We Service Across Franktown
One phone number covers the whole kitchen. These are the appliances we're called out to most often at Franktown addresses.
Cooling & Cold Storage
Built-in and column refrigerators, standalone and drawer freezers, and dual-zone wine coolers — sealed systems, defrost circuits, dispensers and humidity control, diagnosed with gauges and meters instead of a parts-swap guess.
Cooking & Gas Appliances
Gas and dual-fuel ranges, sealed dual-stack burners, wall and double ovens, cooktops and vent hoods — including the high-altitude burner and low-flame calibration a sea-level tech tends to skip out here.
Dishwashers
Fully integrated and pro-style dishwashers — circulation and drain pumps, spray arms, inlet valves, door leaks and the mineral scale that Front Range water quietly bakes onto the internals.
The Altitude and the Water: Two Things Sea-Level Techs Miss
Franktown sits high on the Front Range, and two local realities shape nearly every repair we make out here.
Start with the elevation, near 6,200 feet. Thin air carries less oxygen, so gas burns leaner, and any range, cooktop or gas oven shipped with sea-level jetting turns up with lazy yellow-tipped flames, sluggish preheat and safety valves that trip before the burner ever lights properly. The fix is regulator, orifice and low-flame calibration — a tuning step, not a box of new parts — and it's the first thing a flatland technician overlooks.
Then there's the water. Front Range supply is mineral-heavy, and that hardness collects in ice-maker fill tubes, dishwasher inlet valves and spray arms, steam-oven generators and refrigerator water lines until flow chokes and parts stick. Add Colorado's famously dry air, which stiffens and cracks door gaskets years earlier than any manual admits, and you have the three factors we plan around on almost every Franktown call. We descale, recalibrate and reseal, then give honest filtration advice so the repair actually lasts.
Why Franktown Homeowners Call a Specialist, Not a Chain
When a built-in refrigerator or a pro range fails on acreage, the big-box repair rotation is rarely the right call.
A factory service channel can mean a multi-week wait for an appointment window and a technician who may see your specific model only once in a while. As an independent specialist, we schedule around your week, we carry the diagnostic experience these premium brands demand, and — because word travels fast in a community this spread out and this connected — we quote honestly every time.
Independence also means no dealership markup and no pressure to condemn a repairable unit. On a built-in fridge or a dual-fuel range, the great majority of failures come down to a single part — a defrost heater, a spark module, an inlet valve, a control board — not the catastrophic replacement a showroom might steer you toward. We find the actual fault and fix that one thing, then test it before we leave. That's the difference between a repair that holds and a repeat visit.
How a Franktown Service Call Runs
The same clear path every time, so you know the cost before we ever open a panel.
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Book & Confirm
Call (303) 801-0060 — answered 24/7 — or use Book Online. Repair visits run daily from 8:00 AM to 6:00 PM, and we'll set a real window for your Franktown address, often same-day or next-day.
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On-Site Diagnosis
A flat $89 diagnostic service-call fee covers a full inspection of the failing appliance. That $89 is credited straight toward your repair the moment you decide to proceed.
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Clear Quote
You approve an exact figure before any work begins — never a number guessed at over the phone. Estimates start from a set figure per appliance and are confirmed only by what we find on site.
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Repair & Verify
We complete the fix with factory-specified parts, then run the unit through a full test cycle before we pack up, so you know it holds after we drive back down the hill.
Franktown Repair, Priced Up Front
$89 Flat diagnostic fee, credited to repair
2014 Serving Douglas County since
24/7 Phone answered any hour
8–6 Repair visits daily
Popular in Franktown
Appliance Repairs We Handle in Franktown
Refrigerator Repair
Local refrigerator repair for Franktown households.
View refrigerator repairFreezer Repair
Local freezer repair for Franktown households.
View freezer repairWine Cooler Repair
Local wine cooler repair for Franktown households.
View wine cooler repairOven Repair
Local oven repair for Franktown households.
View oven repairRange Repair
Local range repair for Franktown households.
View range repairDishwasher Repair
Local dishwasher repair for Franktown households.
View dishwasher repairQuick Answers
Who repairs high-end kitchen appliances in Franktown, CO?
Castle Rock Appliance Service covers Franktown and the surrounding Douglas County communities, repairing built-in refrigerators, freezers, wine coolers, ranges, ovens and dishwashers. We've specialized in premium appliances since 2014, we're independent — not affiliated with any manufacturer — and we install OEM-quality, factory-specified parts. Call (303) 801-0060, answered 24/7.
Does an appliance repair company actually come out to rural Franktown?
Yes. We serve Franktown's acreage and custom homes directly, all the way east toward Castlewood Canyon, and we don't treat it as an out-of-area trip. Being local to Douglas County means a Franktown service call is routine, usually same-day or next-day. Call (303) 801-0060 or use Book Online.
How much does an appliance repair visit cost in Franktown?
Every visit starts with a flat $89 diagnostic service-call fee, and that $89 is credited toward the repair once you approve it. Repair prices start from a set figure per appliance and the final total is quoted only after on-site diagnostics, so you approve an exact price before work begins. Call (303) 801-0060 to book.
Frequently Asked Questions
Do you charge extra to drive out to Franktown?
No. Our flat $89 diagnostic is the same whether you're at the Franktown crossroads or in central Castle Rock, and it's credited toward the repair when you proceed. We're based nearby in Douglas County, so the drive out toward Castlewood Canyon is part of our normal service area, not a surcharge.
Which appliance brands do you work on?
We focus on premium and luxury lines — Sub-Zero, Wolf, Viking, Thermador, Miele, Bosch, Gaggenau, Dacor, JennAir, KitchenAid, Monogram, Cove, Liebherr and more. If you're unsure whether we cover your model, call (303) 801-0060 and we'll confirm before scheduling.
Are you affiliated with Sub-Zero, Wolf or Viking?
No. We're an independent repair company and are not affiliated with or authorized by Sub-Zero, Wolf, Viking or any manufacturer. What that gives Franktown owners is candid diagnostics, OEM-quality factory-specified parts, and no dealership markup or multi-week factory wait.
Can you look at more than one appliance in a single trip?
Often, yes — and on an acreage property that's usually the smart way to do it. Tell us when you book that more than one unit is acting up and we'll plan the time. You pay a single $89 diagnostic and we quote each repair separately so you decide what to move forward with.
How soon can you reach my Franktown home?
Our phone is answered around the clock at (303) 801-0060, and we run repair visits daily from 8:00 AM to 6:00 PM — typically same-day or next-day for Franktown and Douglas County. Call or use Book Online to reserve the earliest window.
Appliance Repair in Franktown?
Call us any time — the line is answered 24/7 — or book a visit online in under a minute. Service visits run daily, 8 AM–6 PM.
Customer Reviews
What Douglas County Homeowners Say
4.9 / 5
4.9 out of 5 — based on 143 customer reviews
Frost kept building along the frame of the fresh-food door on our 48-inch built-in. The technician showed me the gasket had gone hard and lost its memory, and that the hinge cartridge had sagged just enough to break the seal at the top corner. He replaced both, then spent a few minutes explaining what causes it and what to look for later — a gasket that no longer springs back, or a door that needs a nudge to shut. I appreciated being told rather than just billed.
After our kitchen remodel the hood roared like a jet and still let steam hang over the range. Two technicians before this one told us the blower was tired and quoted a new one; neither of them put an instrument anywhere near it. This company went up into the ceiling, found the duct run had been crushed flat where the remodel crew routed it around a new beam, rebuilt the transition, and then actually measured the airflow at the hood so we could see the difference. It is quieter now and the kitchen clears.
Lettuce freezing solid in the refrigerator while the freezer behaved perfectly — that combination had already earned us a quote for a new control board from another company. Our technician opened it up, found the air damper motor stuck wide open so freezer air poured into the fresh-food section, and replaced the damper for a small fraction of that quote. Honest work.
The heating element in our Thermador warming drawer had gone open circuit, so it was doing nothing but taking up space. What stuck with me as much as the repair was the care taken with the house: floor covering down before anything came out of the cabinet, tools kept on a mat, and the kitchen wiped down before he left. You would not have known anyone had been in.
The lower zone of our wine unit had been running warm for a while, and it turned out to be the compressor start relay — diagnosed properly, repaired in one visit, and the bill came in exactly where they said it would. My one real complaint is getting on the calendar: it took over a week from my first call before anyone could come out here, which is a long time to watch a cabinet of wine sit at the wrong temperature. Four stars for the wait, not for the work.